FAQs

About OnLand (6)

What are the search hours for OnLand?

What is OnLand?

What are the recommended browser and screen reader combinations for OnLand?

Where can I get a copy of my survey?

Why can’t I search Writs?

What is a Land Registry Office? Why do I have to select one?

Account (2)

How can I change my address or contact information?

Do I need to register to use OnLand?

Documents (6)

How can I find a lien on my property?

What is a Certified Copy?

How can I preview a plan without buying it?

I can’t find Evidence in the Document Search. Can you help?

I can’t find my Document. Can you help?

Can you explain the Documents recorded against my title?

Historical Books (9)

How do I download more than 20 pages of a Historical Book without repeating my search?

What is a Historical Book?

What is a Retake?

What if a page is missing from a Historical Book?

What’s the difference between Searching and Browsing?

How can I improve my Historical Books search results?

What is the difference between the images available on microfilm at the Land Registry Office and the imaging available in OnLand?

What if the page I am viewing is illegible or difficult to read?

What information do I need to search an Abstract/Parcel Register book in Historical Books?

Payment and Pricing (5)

What is a Certified Copy?

3D Secure Integration

What is Verified by Visa / MasterCard SecureCode?

How can I add a credit card to my OnLand account?

What’s the difference between a Digital Download and a Physical Copy?

Property Title (4)

How can I find a lien on my property?

How can I improve my Map Search results?

I am having difficulty locating the property I’m interested in. What are the steps I can follow?

How can I do a historical search of all property owned by a specific company or individual?

Writs (1)

Why can’t I search Writs?

LRO Services (2)

How can I get a refund for a paper document submission?

How can I find the Data Retention Shortform List?